Items must meet the following conditions to be eligible for return:

• Items must be unused and in original condition
• Items must be in original packaging
• Returns must be initiated within 14 days of purchase
• Proof of purchase is required
• Sale items and custom products are non-returnable

Follow these steps to return your item:

1. Contact our support team with your order number and reason for return
2. We'll provide you with a return authorization and shipping instructions
3. Package the item securely in its original packaging
4. Ship the item back using the provided return label
5. Once we receive and inspect your return, we'll process your refund

Refund details:

• Refunds are processed within 5-10 business days
• Refunds are issued to the original payment method
• Shipping fees are non-refundable unless the item was defective
• You'll receive an email confirmation when your refund is processed

Exchange information:

• Exchanges are available for defective or damaged items only
• Size exchanges may be available depending on stock
• Contact support to check exchange availability
• Exchange shipping costs may apply

Tips for a smooth return process:

• Check your item carefully before returning to ensure it meets our return conditions
• Keep your order confirmation email for reference
• Take photos of any defective or damaged items
• Contact our support team if you have any questions about the return process